Plot 12A Tuffnel Drive Kamwokya, Kampala
Padre Pio Insurance Brokers Ltd is an indigenous firm
incorporated in 2005 owned by Ugandans.
We are licensed by both the Insurance Regulatory Authority of Uganda (IRA) and Uganda
Retirement Benefit Regulatory Authority (URBRA) to carry out Insurance Brokerage
services and Retirement Benefit schemes and Third party Administration Services.
The company understands the Insurance markets in which our clients operate and offer a service built on personalized and specialized solutions. We are committed to building long- term relationships through the development of creative solutions to day to day challenges. We further pride in partnering with our clients on the road to business excellence through the provision of tailor made insurance services.
We are committed to the Financial & emotional happiness of economically active persons in Africa.
To professionally provide proactive financial resilience services through continuous innovation to enhance customer value.
To be the preferred customer centric company in the provision of financial resilience services.
Padre Pio offers exclusively designed risk management services for small/ medium/large corporate clients. Our service bouquet includes integrated and seamless risk management, placement and claim services. We map the risk exposure for various asset portfolios, people and liabilities putting in place the right risk mitigation tools, comprehensive and cost- effective insurance policies, and reliable claim services.
Our value proposition
A physical onsite assessment of the client business
to gain an understanding of the various risk exposures.
Assessment of the business risk portfolio in line with
the risks potential that the client is exposed to.
Development of an appropriate comprehensive risk
mitigation program to offer maximum protection for all the
business assets, liabilities and people.
Reviewing of the current insurance covers to establish
the scope, depth and quality of insurance coverage.
Inviting quotations to cover the client business risks
from leading underwriters of well-rated
well-established Ugandan and international insurers
Technical analysis and evaluation of quotations from the
underwriters in order to recommend to the client on
most competitive risk mitigation cover available.
Following client approval, placement of the risk portfolio
with the selected insurer in line with the agreed risk notes.
Review of policy documents issued by insurer to ensure that
they are in line with the risk notes as advised buy the
business risks and that there are no unknown gaps.
Re-review of insurance programs 90 days before the end of the
policy period and present recommendations in line with
changes in the market, risk profile, experience over the expiring
policy year, and arranging renewals terms.
Assigning a dedicated relationship manager to deal with any
risk management matters arising during the period of insurance.
Periodic training programs for key employees on various
aspects the policy and claim matters.
Claims management approach
Padre Pio’s Claims management services consist of services in respect of the insured risks for compensation or restitution in respect of the business risk under question. Our team works towards making the claim administration and recovery process easier and quicker to the benefit of the client.
We brief our clientele on the claim process based on
the risk profile of each client.
Padre Pio is proactively involved in client claims
from intimation till settlement.
Our involvement includes the requisite technical
assistance for early and appropriate (fair) settlement.
We constantly follow-up and discussions with
insurer/surveyor/client regarding each particular client claim.
Padre Pio also provides the assistance for orderly
documentation and expeditious settlement of each claim.
From time to time Padre Pio may offer periodic training
programs customized to client needs and risk profile
in a bid to mitigate the risk exposure.
Our success rate