/* Complaints and privacy pages (brokers' site). Hero and form styles come from
   contact.css; this adds the policy text and prose styles. */

.policy{color:var(--ink)}
.policy .meta{font-size:.82rem;color:var(--muted);margin:6px 0 18px}
.policy h2{font-size:clamp(1.5rem,2.6vw,1.9rem);margin:0}
.policy h3{font-family:var(--font-inter),system-ui,sans-serif;font-size:.78rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--purple);margin:28px 0 10px}
.policy p{font-size:.98rem;line-height:1.7;color:var(--ink);opacity:.88}
.policy p + p{margin-top:10px}
.channels{list-style:none;margin:12px 0 0;padding:0;display:flex;flex-direction:column;gap:8px}
.channels li{font-size:.96rem;line-height:1.55}
.channels b{display:inline-block;min-width:68px;color:var(--purple-ink)}
.channels a{color:var(--purple);font-weight:600}
.process{list-style:none;margin:6px 0 0;padding:0;display:flex;flex-direction:column;gap:10px;counter-reset:pstep}
.process li{position:relative;padding:14px 16px 14px 52px;background:#fff;border:1px solid var(--line);border-radius:12px;font-size:.95rem;line-height:1.55}
.process li::before{counter-increment:pstep;content:counter(pstep);position:absolute;left:14px;top:13px;width:26px;height:26px;border-radius:50%;
  background:var(--purple);color:#fff;font-family:var(--font-playfair),Georgia,serif;font-weight:600;font-size:.86rem;display:flex;align-items:center;justify-content:center}
.process b{color:var(--purple-ink)}
.ira-box{margin-top:14px;background:var(--lilac-soft);border-left:3px solid var(--purple);border-radius:0 12px 12px 0;padding:16px 18px;font-size:.94rem;line-height:1.65}
.ira-box b{color:var(--purple-ink)}
.ira-box a{color:var(--purple);font-weight:600}
.c-grid.complaint{align-items:start}
.complaint .formcard{position:sticky;top:calc(var(--nav-h) + 20px)}

/* privacy policy prose */
.prose{max-width:780px}
.prose h2{font-size:clamp(1.45rem,2.6vw,1.85rem);margin:40px 0 6px}
.prose h2:first-child{margin-top:0}
.prose h3{font-size:1.15rem;margin:26px 0 8px;color:var(--purple-ink)}
.prose p{font-size:1rem;line-height:1.75;color:var(--ink);opacity:.9;margin:0 0 10px}
.prose ul{margin:6px 0 14px;padding-left:22px}
.prose li{font-size:1rem;line-height:1.7;margin:4px 0;color:var(--ink);opacity:.9}
.prose strong{color:var(--purple-ink)}
.prose a{color:var(--purple);font-weight:600}
.prose .meta{font-size:.86rem;color:var(--muted);border-top:1px solid var(--line);margin-top:36px;padding-top:16px}

@media(max-width:960px){
  .complaint .formcard{position:static}
}